使用osticket api_create_ticket.php创建票证时出错


error in creating ticket by using osticket api_create_ticket.php

我试图使用osticket api_create_ticket.php创建ticket,但得到的响应代码为200。所有内容都与许多文档和示例中描述的内容相同。我用服务器ip做了api密钥,也试过我的系统ip。授予了对文件夹的写入权限。但它仍然不起作用。

#!/usr/bin/php -q
<?php

$config = array(
    'url'=>'http://myweb.in/project1/support/api/tickets.json',
    'key'=>'3B2BADDBF72D30DBEBD6378A1DF2E6FB'
    );

    $data = array(
'name'      =>      'John Doe',
'email'     =>      'mailbox@host.com',
'subject'   =>      'Test API message',
'message'   =>      'This is a test of the osTicket API',
'ip'        =>      $_SERVER['REMOTE_ADDR'],
   );
   function_exists('curl_version') or die('CURL support required');
   function_exists('json_encode') or die('JSON support required');
   set_time_limit(30);
   $ch = curl_init();
   curl_setopt($ch, CURLOPT_URL, $config['url']);
   curl_setopt($ch, CURLOPT_POST, 1);
   curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($data));
   curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.7');
   curl_setopt($ch, CURLOPT_HEADER, FALSE);
   curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config['key']));
   curl_setopt($ch, CURLOPT_FOLLOWLOCATION, FALSE);
   curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
   $result=curl_exec($ch);

   $code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
   curl_close($ch);
   print_r($code);
   if ($code != 201)
   die('Unable to create ticket: '.$result);
   $ticket_id = (int) $result;
   ?>

试试我从这里得到的代码https://github.com/osTicket/osTicket-1.7/blob/develop/setup/scripts/rcron.php

<?php

$config = array(
    'url'=>'http://myweb.in/project1/support/api/tickets.json',
    'key'=>'3B2BADDBF72D30DBEBD6378A1DF2E6FB'
    );
#check if curl is enabled
function_exists('curl_version') or die('CURL support required');
#set execution time. Make it 0 if there is no time limit
set_time_limit(60);
    $data = array(
    'name'      =>      'John Doe',
    'email'     =>      'mailbox@host.com',
    'subject'   =>      'Test API message',
    'message'   =>      'This is a test of the osTicket API',
    'ip'        =>      $_SERVER['REMOTE_ADDR'],
       );
   function_exists('curl_version') or die('CURL NOT SUPORTED');
   set_time_limit(30);
   $ch = curl_init();
   curl_setopt($ch, CURLOPT_URL, $config['url']);
   curl_setopt($ch, CURLOPT_POST, 1);
   curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($data));
   curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.7');
   curl_setopt($ch, CURLOPT_HEADER, TRUE);
   curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config['key']));
   curl_setopt($ch, CURLOPT_FOLLOWLOCATION, FALSE);
   curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
   $result=curl_exec($ch);
   if(preg_match('/HTTP'/.* ([0-9]+) .*/', $result, $status) && $status[1] == 200)
exit(0);
   $code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
   curl_close($ch);
   print_r($code);
   if ($code != 201)
   die('Unable to create ticket: '.$result);
   $ticket_id = (int) $result;
   ?>